No problem at all. All you need to do is call our local rate Gift Card number – 0330 100 1905 – and one of our Customer Service Team will be happy to process your Gift Card sale. The minimum order value is £10 and the maximum is £250. Payment can be made by Visa, MasterCard, Maestro and American Express. Postage is £2.00 and all Gift Cards will be sent with Royal Mail Recorded Delivery. Alternatively, you may wish to visit one of our OFFICE standalone stores to make a Gift Card purchase at the till point.
You sure can. All Gift Cards are valid for 2 years from the date of purchase or issue. Please be aware that we cannot accept part payment by Gift Card. Should you need to top up your Gift Card, this can be done online. Should your Gift Card purchase be refunded, this will go back to your Gift Card and not to the original method of payment.
Not at this time. Full payment must be made on a debit card or a gift card. You can however top up your gift card by debit/credit card during a transaction if you don't have enough funds on your gift card.
Please note, if you do use a credit or debit card to top up your gift card during a transaction, any subsequent refund will be put back onto your gift card, and not your credit/or debit card.
You'll be refund the same way you have paid. So if you have paid gift card, the refund will go back onto the gift card.
We’re really sorry if you’re Gift Card has been lost, we’re unable to replace or refund this for you. Gift Cards should be treated as cash and kept in a safe place until used. Sorry for any disappointment but we’ll not be able to help further with this.
The amount that is due to be refunded will be refunded direct to your gift card. This can take up to 10 working days to process.
You'll be refunded the same way you have paid. So if you have paid gift card, when you return to store the refund will go back onto the gift card.
We're really sorry to hear you are having issues. If you can call us on 0330 100 1906 and we'll be happy to help you with this matter.
If you have paid for your item on a gift card, the refund will go back to the gift card. This cannot be credited to your debit or credit card.