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Same Day delivery is available Monday to Friday (Excluding Bank Holidays) in the following London locations

There are two reasons this may be happening. You may not live in the catchment area for Same Day Delivery, you’ll be able to see Same Day Delivery locations above. The other reason is that the item you are looking to purchase isn’t in our London warehouse and won’t reach you within the same day.

You’ll receive an SMS alert when your driver is within 1 mile of your delivery address. All items require a signature and cannot be left in a safe location or with a neighbour. Items will be delivered between 6pm and 10pm Monday to Friday (Excluding Bank Holidays)

If you’re not in, e-courier will leave you a calling card. You’ll receive an email from our Customer Service Team the next working day asking if you’d like your item back out for delivery or returned for a refund. Refunds can take between 2 and 5 working days to show back to the original payment method.

Our Standard service is operated by Yodel. Delivery times are between 8am and 8pm Monday to Friday. Orders will take up to 3-5 Working Days. During peak times we will do our very best to have your item with you within this timescale, however this could reach 7 Working Days. Email and SMS tracking alerts will be sent should a valid email and mobile number be given at the point of checkout

*Collection and deliveries will not occur during UK Bank and Public holidays

*DELIVERY 5-10 Working Days Order your item into any of our UK and Irish OFFICE / OFFSPRING stores. Click & Collect is Free and will be delivered to your chosen store from within 2 hours if your item is already in store. If the item needs to be shipped from our warehouse your order could take 3-5 Working Days..

Some exclusions will apply due to stock availability and stock locations. You will be notified by email when your item has arrived in your chosen store. You will have 14 days to collect your item. Full Click & Collect information can be found here

*DELIVERY 2-3 Working Days. Collect your order from over 6500 CollectPlus locations in the UK. CollectPlus Delivery price is £3.50 or FREE on Full price items and will be delivered to your chosen location within 3 Working Days. Find CollectPlus locations in our checkout or on collectplus.co.uk

Some exclusions will apply due to stock availability and stock locations. You will be notified by email when your item has arrived in your chosen location. You will have 10 days to collect your item.

Dependant on the country

International Standard Delivery within 2-10 working days. International Express Delivery within 2-5 working days.

International delivery is subject to stock location and availability. Should your item not be available, you'll be contacted as soon as possible.

DPD Classic will operate our Express delivery to international countries. Delivery is subject to stock availability and location. Full tracking information will be provided by the email address given at the checkout. As the customer, you will be responsible for custom and tax charges. Unfortunately for various reasons we are unable to ship certain brands or products to particular locations outside of the UK. For more details, please click here .

DPD will deliver our international standard items between the hours of 9am and 6pm Monday to Friday. Full tracking information will be provided to the email address given at the checkout out. As the customer, you will be responsible for custom and tax charges. Delivery locations, time and price can be found below

There are currently delays to some destinations. Your expected delivery time will be shown in checkout.