Our Committment



This statement is published in accordance with the Modern Slavery Act 2015 and outlines the steps taken by OFFICE Holdings Ltd (“OFFICE”) during the financial year ending 30 June 2019 to prevent modern slavery and human trafficking in its business and supply chains.


OFFICE is committed to providing customers with goods that have been produced:

  • • Lawfully, through fair and honest dealing
  • • In decent working conditions
  • • Without exploiting the people who made them

This commitment is upheld through OFFICE’s company policies.

Activities in the Reporting Period

At OFFICE we have continued to review our policies and improve our processes to create awareness of and to combat modern slavery following our statement for the financial year ended on 1 July 2018.

As a company we have strived to educate our staff to improve their understanding of modern slavery. A clearer understanding of the risk, particularly within our primary suppliers, has helped to develop our working relationship and involvement within our supply base. We have continued to prioritise visits to factories based in higher risk areas and are committed to increasing the transparency within our multi-level supply chain year upon year. In our key areas of focus in the year under review we have:

  • • Provided both head office and store staff training to raise awareness of what modern slavery is; with extra focus within the made-to-order (MTO) buying and design teams.
  • • Improved our work on modern slavery throughout our MTO supply base.
  • • Deepened our understanding of modern slavery risk within our supply chain through visits to our MTO factories and social audits.

A key initiative of our plans to further improve OFFICE’s approach to modern slavery this year was to run training sessions. Due to their direct contact with our MTO factories we initially focused the modern slavery training at our MTO buying and design teams through an in-person training programme at head office. Having a smaller focused session allowed the team members to establish a clear understanding of how modern slavery can affect the decisions they make day to day. After updating the training from questions which arose in this session we rolled this out via our training application for the rest of our head office and remote staff. From the training provided OFFICE staff have learnt what modern slavery is, how to spot the signs and what to do if they believe there is a suspicion of modern slavery. This knowledge and understanding of the problem has allowed our teams to collaborate on a new level in the fight against modern slavery.

We work with an established footwear supply base and build close relationships with our suppliers and agents. We understand that our biggest exposure to modern slavery is in our MTO product supply chains, where we have undertaken due diligence investigations to minimise this risk. Our shoes are predominantly sourced from Spain, Italy, Portugal, China, Brazil and India, from specialist footwear manufacturers. We have continued to map our factory supply base and risk assessed each production site geographically against the latest version of the Global Slavery Index to identify areas that are at greater risk to modern slavery and human trafficking.

The OFFICE team has a long standing relationship with the large majority of our MTO suppliers. Any new supplier or factory proposed to OFFICE must complete the supplier and factory set-up process before any orders are agreed. This process has been developed to ensure that we have appropriate visibility of the factories being used and commitment from the agent and factory representatives to the OFFICE Code of Ethics and Good Business Practices and ethical policies outlined in our Supplier Manual.

We have continued to ensure that for all of our primary factories used for shoe production, approved third party social audits are received annually and graded, along with any corrective action progress reports (CAPR’s) for any non-compliances found.

These third party factory audits are undertaken against internationally recognised ethical codes and standards and consist of site tours, document reviews and worker interviews. The OFFICE technical team works with the suppliers and factories to ensure any non-compliance is resolved in a timely manner relative to the associated risk of the matters of concern. The OFFICE design, buying and technical teams will continue to visit our primary suppliers and factories to further our working relationship and involvement within our supply base.

We will continue to prioritise visits to factories based in higher risk areas and are committed to increasing the transparency within our supply chain year upon year.


As a business OFFICE is committed to addressing and minimising the risk of modern slavery and human trafficking within our business and supply chain. We will continue to enhance our policies and processes throughout the next financial year as we are aware there are opportunities for ongoing development. Therefore we welcome your feedback. All comments, suggestions and queries should be addressed to the team at csr@office.co.uk.


This statement was approved by the Board of the company on 31 October 2019 and was signed by Lorenzo Moretti (CEO) on its behalf.


November 2019