DELIVERY

FREE UK DELIVERY ON ALL ORDERS PLACED BETWEEN 10.00 AM 22ND JULY AND MIDNIGHT 23RD JULY 2014. INCLUDES SALE PRODUCTS. INCLUDES NORTHERN IRELAND DELIVERY.

Free delivery offer: Free delivery on selected full price orders, NI, UK mainland and German (limited time only offer) deliveries only.

Offer excludes the following products: Selected Mel, Flossy, Hunter, Bedroom Athletics, Birkenstock, Kids products, Shoe laces, Shoe care and Kids accessories and OFFICE Elated Lace.

OFFICE reserve the right to end this offer without any notice.

Where Delivery Cost Delivery Times (from order confirmation)  
Special Offer - UK mainland, NI, Germany FREE* 2-5 working days *FREE delivery on selected full price orders (limited time only)
UK & Northern Ireland £ 3.50 2-5 working days  
Republic of Ireland £ 5.00 5-7 working days  
France / Germany / Italy and Spain £ 5.00 5-7 working days  
Australia £12.00 7-10 working days  
Rest of European Union £ 15.00 7-10 working days Including Channel Islands, Austria, Belgium, Denmark, Finland, Greece, Lithuania , Luxembourg, Netherlands, Portugal, Sweden
Rest of the world** £ 25.00 7-10 working days **Including Mainland U.S.A, Norway, Romania, Slovakia, Slovenia, New Zealand, Poland, Switzerland, Turkey, Ukraine, Canada, Japan, South America, Minor Outlying Islands

*FREE delivery on selected full price orders (limited time only).

You’ll be kept in the loop on the status of your order with confirmation and tracking emails.

** Rest of the World deliveries includes Switzerland, Norway & Iceland due to the high customs charge. Any taxes or duty fees incurred to ship abroad are the responsibility of the customer and these costs cannot be reclaimed from OFFICE.

Due to various problems with overseas shipping, we do not send orders to the following destinations: Africa, Russia, Ukraine, Hong Kong and Malaysia. We reserve the right to add/remove from this list at any time.

We deliver to as many countries as we can. Please click here for a full list of our delivery locations.

At this time we are unable to delivery any orders to BFPO addresses or PO Box addresses.

UK: Your items are sent by Yodel between the hours of 0700-2100 Monday-Friday (excluding Bank Holidays). On receipt of the goods a signature will be required. If nobody is available at the address specified, Yodel will attempt to have the parcel signed for and left with a neighbour, a card will be left giving you the location of your goods.

International: Your items are sent by DPD. On receipt of your products a signature will be required.

OFFICEcannot guarantee that the sale and delivery of its goods to your particular country or location is allowed, so please take note of your own import restrictions before placing an order.

When we dispatch your order, we will send a dispatch confirmation email to let you know your shoes are on their way. If you have not received this email after 7 working days after placing an order please give us a call on 08450 580 777.

Once your order is on its way, you will receive a dispatch email with a link to track your order (UK only). You can track your order by logging into your account here

You can choose to get your shoes delivered to an address other than your billing address. Just enter this address during the checkout process. We are unable to change the address once the order has been placed.

All orders being delivered within the UK require a signature upon delivery. Please ensure you enter the delivery address where someone will be present to sign for the delivery.

This isn’t a service we currently offer at this time. We’re always looking at ways to improve our delivery services so do keep your eyes peeled.

Orders shipped to certain locations will have Duty and Customs charges added to them at the point of entry to the delivery country. This isn’t a price we are able to advise on or take responsibility for. Your local Tax Office will be able to offer further advice on these charges.

We deliver to as many countries as we can. Please click here for a full list of our delivery locations.