Free delivery offer: Free delivery on selected full price orders, UK mainland and German (limited time only offer) deliveries only.
Offer excludes the following products: Selected Mel, Flossy, Hunter, Bedroom Athletics, Birkenstock, Kids products, Shoe laces, Shoe care and Kids accessories and Office Elated Lace.
Office reserve the right to end this offer without any notice.
|Where||Delivery Cost||Delivery Times (from order confirmation)|
|UK & Northern Ireland||£ 3.50||2-5 working days|
|Republic of Ireland||£ 5.00||5-7 working days|
|France / Germany / Italy and Spain||£ 5.00||5-7 working days|
|Australia||£12.00||7-10 working days|
|Rest of European Union*||£ 15.00||7-10 working days||**Including Channel Islands, Austria, Belgium, Denmark, Finland, Greece, Lithuania , Luxembourg, Netherlands, Portugal, Sweden|
|Rest of the world***||£ 25.00||7-10 working days||***Including Mainland U.S.A, Norway, Romania, Slovakia, Slovenia, New Zealand, Poland, Switzerland, Turkey, Ukraine, Canada, Japan, South America, Minor Outlying Islands|
You’ll be kept in the loop on the status of your order with confirmation and tracking emails.
* Including Channel Islands.
** Rest of the World deliveries includes Switzerland, Norway & Iceland due to the high customs charge. Any taxes or duty fees incurred to ship abroad are the responsibility of the customer and these costs cannot be reclaimed from Office.
Due to various problems with overseas shipping, we do not send orders to the following destinations: Africa, Russia, Ukraine, Hong Kong and Malaysia. We reserve the right to add/remove from this list at any time.
We deliver to as many countries as we can. Please click here for a full list of our delivery locations.
At this time we are unable to delivery any orders to BFPO addresses or PO Box addresses.
UK: Your items are sent by Yodel between the hours of 0700-2100 Monday-Friday (excluding Bank Holidays). On receipt of the goods a signature will be required. If nobody is available at the address specified, Yodel will attempt to have the parcel signed for and left with a neighbour, a card will be left giving you the location of your goods.
International: Your items are sent by DPD. On receipt of your products a signature will be required.
O F F I C E cannot guarantee that the sale and delivery of its goods to your particular country or location is allowed, so please take note of your own import restrictions before placing an order.
When we dispatch your order, we will send a dispatch confirmation email to let you know your shoes are on their way. If you have not received this email after 7 working days after placing an order please give us a call on 08450 580 777.
You can choose to get your shoes delivered to an address other than your billing address. Just enter this address during the checkout process. We are unable to change the address once the order has been placed.
All orders being delivered within the UK require a signature upon delivery. Please ensure you enter the delivery address where someone will be present to sign for the delivery.
This isn’t a service we currently offer at this time. We’re always looking at ways to improve our delivery services so do keep your eyes peeled.
Orders shipped to certain locations will have Duty and Customs charges added to them at the point of entry to the delivery country. This isn’t a price we are able to advise on or take responsibility for. Your local Tax Office will be able to offer further advice on these charges.